Telecom - Service Offerings
Network Experience
AI-powered proactive network fault management for enhanced experience
Our network experience solution empowers you to proactively manage your network, minimizing downtime and ensuring exceptional customer satisfaction. Leverage real-time monitoring and AI-powered diagnostics to pinpoint issues and resolve them faster, reducing Mean Time to Resolve (MTTR) and network outages.
Our solutions
- Automated Fault Correlation & Resolution: AI identifies the root cause of network issues, streamlining troubleshooting and minimizing downtime.
- Anomaly Detection & Proactive Maintenance: Identify potential problems before they impact your customers, enabling proactive maintenance and preventing outages.
- Customer-Centric Network Optimization: Dynamically allocate bandwidth and resources based on customer segments, ensuring a superior network experience for all.
- Churn Reduction with Targeted Recommendations: Correlate network and customer KPIs to identify factors impacting churn. We provide targeted recommendations to improve network coverage and performance in areas most at risk, reducing customer dissatisfaction and churn.